Analysis For Shell Gas Stations, GM Connected Car Partnership Also Connects Loyalty And Convenience We're constantly striving to simplify the customer experience as consumers interact with the Shell brand," says Shell Retail's Albert Rivas. "The GM partnership was a way to bring that to life. It's just another step in our evolution."
News Apple Business Chat Rolls Out With 1-800-Flowers, Home Depot, Hilton, And Others "At 1-800-Flowers.com, we are always looking for innovative ways to enhance the shopping experience, so we are very excited to support Apple Business Chat, which provides a powerful new avenue for connecting with our customers wherever and whenever they choose," a rep for the brand says.
Analysis How Starbucks’ 20,000 Square Foot Innovation Center Will Bring New Tech To Its 27,000 Locations "None of us are shopping the same way we were three years ago, so, what we're really trying to solve is the 'pace of innovation,'" says Starbucks' Brent Cashell, speaking in Austin this past weekend.