Forrester
Retail
Brick-And-Mortar Retailers’ Top Priorities: More Locations For Faster Delivery Of Online Orders
New physical locations are important because 42 percent of retailers surveyed say that faster delivery of online orders is their top customer-facing priority, according to a joint NRF/Forrester survey.

Analysis
NRF And Forrester: Digital Touchpoints Impact Nearly Half Of All Retail Sales
"Smartphones are driving retail sales more than ever, and retailers have found that even modest investments in mobile initiatives can result in huge returns,” NRF Research VP Artemis Berry said about the study conducted by Forrester.
