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Analysis Salesforce Expands ‘Smart Search’ Program For Retailers "We’re moving customers from the search box to checkout quicker using best practices for keyword hypernyms and synonyms,” said Grace Edinger Manager, Digital Product at Kiehl’s.

David Kaplan

By David Kaplan, Oct 18th

News How Salesforce Is Preparing For The ‘Artificial Intelligence Revolution’ The CRM giant is rolling out its 'Einstein' project, which combines machine learning, predictive analytics, natural language processing, and smart data discovery. Here's what it means for online-to-offline marketing.

David Kaplan

By David Kaplan, Sep 18th

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