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Analysis How Paragon Honda Used Google Assistant To Update ‘Outmoded’ Dealership Visits "We expect the use of voice to continue to grow and that experiences like this one will complement other options that we or Paragon provide the customer," says Guy Schueller, Google's Industry Director, Automotive.

David Kaplan

By David Kaplan, Apr 10th

Analysis Toyota’s Bill Fay: We’re In The Business Of Mobility As A Service "For the auto industry, rapid disruption is the new norm," says Toyota SVP Bill Fay, who outlined a "small steps" approach to shared mobility and autonomous vehicles at the NY Auto Forum.

David Kaplan

By David Kaplan, Apr 4th

Analysis Cox Automotive Voice-Activated App Nexi Connects Consumers To Car Dealers "The Future is happening now, it’s just not evenly distributed," Cox Automotive SVP Amy Mills says. "So you have to watch everything, particularly the things that are just coming to market."

David Kaplan

By David Kaplan, Apr 2nd

Analysis No, Ridehailing And Shared Mobility Aren’t Denting Desire For Car Ownership It's all about "freedom and flexibility" of owning a personal vehicle to ride-hailing services, says NADA’s Jonathan Collegio.

David Kaplan

By David Kaplan, Mar 28th

Analysis General Motors Expands On-Demand Marketplace Into The Dashboard “Marketplace is the first of a suite of new personalization features that we will roll out over the next 12 to 18 months to nearly four million U.S. drivers," says Santiago Chamorro, General Motors' VP, Global Connected Customer Experience.

David Kaplan

By David Kaplan, Dec 5th

News Hyundai And HERE Technologies Partner On Real-Time Traffic Updates For Drivers "HERE Real-Time Traffic in Hyundai models exhibits a multi-faceted approach to improving customer experience," says Mike O'Brien, VP, corporate and product planning, Hyundai Motor America.

David Kaplan

By David Kaplan, Nov 30th

Analysis How Consumer Tech Will Influence Car Buying "I predict that people have been taught now by the smartphone industry, and other consumer electronics industries that, if they want new features, they're going to need to change faster," says Kurt Hoppe, General Motors' global head of Innovation.

David Kaplan

By David Kaplan, Nov 13th

Analysis Dealerships’ Latest Option For Drivers: Auto Subscriptions A joint venture from Cox Automotive and Holman Enterprises are promoting a shared mobility as an alternative to buying or leasing a car with the creation of Flexdrive.

David Kaplan

By David Kaplan, May 26th

Analysis For Volvo, Location Analytics Helps ‘Outsmart, Not Outspend’ Auto Dealer Rivals The use of ‘movement data’ can track and connect website and offline dealership visits as well as analyze drivers’ location patterns and lifestyle, Volvo Marketing Director John Militello says.

David Kaplan

By David Kaplan, Apr 11th

CMOs Cadillac House May Be The Future Of ‘Brand Experience’ — But Can It Help Sell Cars At Local Dealerships? Part lounge, part art gallery, part automoble showroom: Cadillac opened its New York brand experience center in May and the space's influence is soon to be felt at car dealers across the country.

David Kaplan

By David Kaplan, Oct 11th

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