Customer Experience 2020: Building Connections And Driving Traffic In The Age Of Intelligent Search
In a panel discussion at Brand Innovators' Dallas summit, execs from Brinker International, Taco Bueno, and On The Border talked thinking 'beyond omnichannel.'
By Lauryn Chamberlain, May 18th
Under Armour Finds App Content Connects Consumers’ Desire And Discovery
With a focus on mobile and wearables, Under Armour lets customers to chart their athletic success in ways that lead them to stores, says Omnichannel VP Sid Jatia.
By David Kaplan, Apr 20th
Capital One’s Café Tour Focused On ‘Reimagining’ Physical Bank Branches
Mobile banking is mainstream, but financial services customers want both the interactive and personal connection, says Capital One Marketing Dir. Shannon Jones.
By David Kaplan, Mar 28th
How Neiman Marcus Rolls Out In-Store Technology: Speed Is The Essence
Whether it's installing a new communication platform or tools for enhancing customers' in-store experience, Neiman Marcus Innovation Labs' Scott Emmons doesn't want to waste any time.
By David Kaplan, Jan 19th
How Brands Can Partner With Google Assistant
By David Kaplan, Oct 2nd
Announcing Our New Venture: CMO On The Go!
By Lauryn Chamberlain, Sep 27th
IBM Watson Unveils Added AI Tools For Marketers, Including Weather-Related Ad Designs
By David Kaplan, Sep 26th