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Technology How Marriott Plans To Use Amazon Alexa To Improve The In-Room Experience For Guests The hotel chain is exploring ways to improve customer service through voice — while working with Amazon to ensure absolute privacy.

Lauryn Chamberlain

By Lauryn Chamberlain, Oct 2nd

News 10 Things To Know About Online-To-Offline Marketing This Week All the location news this week, from the 'post-mobile' world to why The Weather Company rebranded as IBM Watson Advertising.

Lauryn Chamberlain

By Lauryn Chamberlain, Sep 29th

Analysis Consumers Exchange Over 2 Billion Messages With Businesses Each Month Via Facebook Messenger 'Twenty years ago, businesses scrambled to start building a web presence,' said Stefanos Loukakos, Head of Messenger, Facebook. 'Now is the time for businesses to build a presence on messenger.'

Lauryn Chamberlain

By Lauryn Chamberlain, Sep 27th

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